American Express has added a new feature to the ‘Find An Airport Lounge’ section of the American Express app. Users can now see how busy centurion lounges are, with one of the following displayed:
- Not busy
- A little busy
- Very busy
- Almost full
Almost full is really ‘full’ and you’ll most likely be put on a wait list when you arrive at lounge reception. I guess saying almost full on the app sounds better than having it displayed as full. Either way this is a nice feature and can save a long walk if a lounge is already at or nearing capacity.
Source: doctorofcredit.com