Capital One often sends out a pop-up within the online login to their business cards:
Action required
In order to avoid account restriction or closure, please call 1-888-249-3773 by August 13, 2024 to provide important business information.
We may need to obtain information about your business executives and owners. If you have already called and resolved this issue, please disregard this notice.
I was reminded about this today from a ToP post, and actually just have this now myself on my new Spark business card. I recall the same thing happening to me with a prior Capital One business card a couple of years back.
When I called in, they simply asked me some more information about the business and cleared up the issue. They mentioned something about an address and whatnot. For me it was just a 5 minute phone call.
And so this post is to put out the information for posterity not to get concerned over such a message. Interestingly, even after I called in the message still persists. I just ignore it, as per the pop-up: “If you have already called and resolved this issue, please disregard this notice.”
This is what I see in my login:
Source: doctorofcredit.com