Cigna Medicare Advantage offers plans in 29 states and Washington, D.C., and the company’s member experience ratings, including metrics like care coordination and customer service, are above average for major providers. Although Cigna’s average star ratings from the Centers for Medicare & Medicaid Services (CMS) are higher than those from Anthem, neither company is above the industry average.
Anthem-branded Medicare Advantage plans are available in 14 states, and Anthem’s average member experience scores from CMS fall below the average for major providers. Anthem also offers 4-star plans in only three states.
Here’s a look at how Cigna and Anthem compare.
Cigna Medicare Advantage
Medicare.gov or call 800-MEDICARE (800-633-4227, TTY 877-486-2048).