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Apache is functioning normally

Apache is functioning normally

Rising summer temperatures herald the beginning of hurricane season. Luckily, the 2023 Atlantic hurricane season is predicted to be relatively mild, with 1-4 major hurricanes (category 3-5) and 5-9 mild hurricanes (category 1-2). Even with a milder season ahead, it’s essential to be prepared. 

So, how do you prepare your house for a hurricane? Luckily, this Redfin guide has everything you need to know. Whether you live in a house in Tampa, FL, or a rental home in Wilmington, NC, read on for hurricane preparedness tips and tricks to help keep you and your family safe. 

What is a hurricane?

A hurricane, also known as a cyclone or typhoon in other parts of the world, is a large and powerful tropical cyclone characterized by a low-pressure center surrounded by a spiral arrangement of thunderstorms that produce strong winds and heavy rain. They form over warm ocean waters near the equator. Key elements of a hurricane include the eye, eyewall, and rainbands. 

Hurricanes can be mild to catastrophic, and can cause damage through storm surges (rising sea levels), high winds, and heavy rains, which can lead to flooding and landslides. They are especially bad if you live in a flood zone.

We measure hurricane severity based on wind speeds using the Saffir-Simpson scale. Here’s a quick breakdown:

  • Category 1: 74-95 mph (minor damage)
  • Category 2: 96-110 mph (moderate damage)
  • Category 3: 111-129 mph (major damage)
  • Category 4: 130-156 mph (severe damage)
  • Category 5: 157 mph and higher (catastrophic damage)

How to prepare your house for a hurricane

Before the hurricane hits, there are ten important steps you should take to prepare your home, secure your valuables, and ensure your family remains safe. Let’s break them down. 

1. Create a hurricane emergency kit

The first step of preparing for any disaster is to ensure you have a well-stocked, waterproof emergency supply kit, which can be a large tote, box, or carryable kit. Here’s a list of items to include:

  1. Water: Have at least one gallon of water per person per day for at least three days.
  2. Food: Include at least a three-day supply of non-perishable food items that don’t require cooking, such as canned goods, protein bars, peanut butter, dried fruits, and nuts.
  3. Manual can opener: Keep a manual one on hand to open canned food.
  4. Medications: If possible, pack a seven-day supply of prescription medications and other essential medicines.
  5. First aid kit: Include bandages, antiseptic wipes, tweezers, medical tape, gloves, and over-the-counter pain relievers.
  6. Hygiene supplies: Pack items like hand sanitizer, wet wipes, toothpaste, soap, menstrual products, and toilet paper.
  7. Flashlights and batteries: Keep a flashlight and a healthy supply of extra batteries on hand.
  8. Portable charger: A portable battery charger can keep your phone and other necessary electronics running if the power is out for a while.
  9. Cash and important documents: Keep some cash, as well as copies of your important documents (like passports, driver’s licenses, and insurance policies) in an accessible waterproof container
  10. Radio: A battery-powered or hand-crank radio can keep you updated on the storm’s progress and other important information if the power goes out.
  11. Clothing and bedding: Pack a complete change of clothes and sturdy shoes for each family member, and include warm bedding. 
  12. Tools and supplies: Include items like a multi-tool, duct tape, a whistle to signal for help, and local maps. It’s also essential to keep plastic sheeting and zip ties to shelter in place. 
  13. Other supplies: If you have pets, infants, or elderly household members, remember to pack pet food, infant formula, diapers, and any necessary medical equipment and backup power. 

2. Secure doors and windows

Make sure all your doors and windows are secure and in good repair to prevent water from getting inside. Consider installing storm shutters or pre-cutting plywood to board up your windows. Additionally, reinforce your garage door with braces or strong plywood. You can go a step further and invest in a wind- or impact-resistant garage door or storm door, which can greatly reduce the risk of damage to your home. 

3. Install a backup power source

Consider installing a generator or heavy-duty battery in case the power goes out for a long period of time. Remember to use gas-powered generators safely by keeping them dry and outdoors to prevent carbon monoxide poisoning. 

If you have the budget and time before a storm hits, it can be a good idea to install solar panels or another renewable energy source, so you can power your home independent of the power grid. Keep in mind that you need batteries to store the power your solar panels generate.

4. Review your insurance coverage

Review your homeowner’s insurance policy to ensure you have coverage in case of hurricane damage, especially because many standard plans don’t cover disaster or flood damage.  If your current homeowner’s insurance doesn’t cover your home, you can get insurance through Floods Smart, which is a national program managed by the Federal Emergency Management Agency (FEMA). 

“Don’t wait until it’s too late to obtain flood insurance,” implores Jennifer Jones, Marketing Manager with FloodPrice. “Most flood insurance carriers have a waiting period of up to 30 days, so act now before the storm comes.” Even if your home is in a low- or moderate-risk flooding area, flood insurance is still a good idea.

5. Establish a safe room

If your house doesn’t have a dedicated safe room, identify a small, windowless, first-floor room where you and your family can shelter during the hurricane. This is where you should keep your emergency supply kit and anything else you may need if you must shelter in place. 

If your home doesn’t have a space where you can shelter safely, go to a friend’s or relative’s home or an open disaster shelter. Importantly, never use your basement to shelter during a hurricane, as flooding is common. 

As always, follow evacuation recommendations and orders from authorities.

6. Inspect and repair your roof

Inspect your roof for loose tiles or shingles and other vulnerabilities. You can consider hurricane straps to ensure your roof is bolted to the rest of your house. In hurricane-prone regions, reinforcing the roof of your home can significantly decrease potential damage.

Many southern US states have recently passed hurricane-specific building codes for new buildings, which ensures that homes can withstand winds up to 130 miles per hour. Buildings in the High Velocity Hurricane Zone in Florida have even higher wind speed requirements.

Some states haven’t updated their building codes, however, so do your research and plan on installing your own protection. 

7. Clean gutters and downspouts

Clear your gutters and downspouts of debris to ensure water can drain away from your house properly. This helps to prevent water damage and reduce the risk of roof collapse from excess rainwater weight. You can also have a professional to examine your home for potential risks 

8. Trim trees and shrubs 

Well-maintained trees and shrubs are less likely to become projectiles during high winds. To help, cut tree branches down to no more than four or five feet long and to remove any dead or dying branches or plants. Also, dispose of any trimmings and debris, so they don’t blow into the street or build up on your property.

9. Secure outdoor objects

Secure or bring indoors all outdoor furniture, decorations, garbage cans, and anything else not tied down. “These items can become dangerous projectiles during high winds,” notes Levi Kastner, owner of Kastner Insurance Group. “Additionally, take a detailed inventory of your valuables, including photos or videos of possessions, in case you make an insurance claim after the storm.”

10. Prepare an evacuation plan

Lastly, always have an evacuation plan in place for you and your family. Know the local hurricane evacuation routes and where the nearest shelters are. Remember to plan for your pets and elderly family members as well. 

How to file an insurance claim after a hurricane 

Insurance companies can be difficult to deal with following a hurricane. Luckily, we have expert guidance from April Weismann, Executive Vice President of HPM Insurance, to help guide you through the process. Here are seven steps:

  1. Assess any property damaged following the storm, make a list of damaged property and belongings, and take photos and video of damage for proof.
  2. Contact your insurance agent or carrier directly to file a claim.
  3. Prevent further damage by boarding windows or tarping the roof if necessary. If you can’t do it yourself, contact a restoration company to do it for you. 
  4. Do not throw anything out until a company adjuster has assessed the damage and authorized you to do so.
  5. Lastly, be patient. After a large hurricane, companies work overtime to assist thousands of people filing claims. Unfortunately, it will likely take time for them to get to yours. 

Final thoughts on how to prepare your house for a hurricane

When the hurricane does hit, you must be prepared. By following these ten steps, you can help reduce damage to your property and keep your family safe.

Source: redfin.com

Apache is functioning normally

Today we’ll profile another Southern California-based mortgage lender, Ladera Lending, which recently landed in LendingTree’s top-10 list for customer satisfaction.

Despite being around for slightly longer than a decade, they managed to fund nearly a billion in home loans last year.

And they accomplished this feat while only working in about a dozen states, which is all the more impressive.

Their past customers seem to love them if their reviews are any indication, so let’s learn more.

Ladera Lending Quick Facts

  • Direct-to-consumer mortgage lender that offers home purchase and refinance loans
  • Founded in 2007, headquartered in Ladera Ranch, CA
  • Licensed to do business in 14 states
  • Funded roughly $800 million in home loans last year
  • About half a billion came from home state of California
  • Specialize in mortgage refinances for existing homeowners

Ladera Lending is a direct-to-consumer mortgage lender that offers home purchase loans and refinance loans.

The name comes from the city in which they do business, Ladera Ranch, CA, which is located in Orange County near Laguna Niguel.

For the record, the word “ladera” means hillside in Spanish.

In case you weren’t aware, Orange County is a mortgage stronghold and home to many other large mortgage lenders, including New American Funding and Owning.

Anyway, Ladera Ranch is decidedly a refinance lender, seeing that about 95% of their total volume came from mortgage refinances as opposed to home purchase loans.

As such, they might be a good pick for existing homeowners as opposed to those still renting.

At the moment, they’re licensed to do business in just 14 states, including: AZ, CA, CO, FL, MD, MA, NJ, NV, NC, OR, TN, TX, WA, and WY.

How to Apply for a Home Loan with Ladera Lending

  • You can apply directly from their website without human assistance
  • Their digital mortgage loan experience is powered by Ellie Mae
  • Allows you to eSign disclosures, scan/upload documents, and link financial accounts
  • Homeowners can check loan status 24/7 via the borrower portal and get real-time updates

You can apply for a home loan directly from the Ladera Lending website by clicking on “Apply.”

That will take you to their digital mortgage application powered by Ellie Mae, which allows you to complete many tasks electronically, like eSigning disclosures and linking bank accounts.

They’ll ask if you’re currently working with a loan officer – if yes, they’ll provide a drop-down list, if no, you’ll simply move on and one will be assigned to you.

To that end, they have a loan officer directory on their website if you’d like to hand-select someone based on customer reviews or a referral. It might be a good idea.

At the moment, Ladera seems to have about 75 loan officers working for them.

Anyway, once your loan is submitted, you’ll be able to check loan status and get real-time updates by logging into the loan portal 24/7.

You can also get in touch with your lending team at any point if you have questions or need assistance.

Because they’re paired up with Ellie Mae, a top fintech company, the home loan experience should be relatively easy to complete.

They also come highly-rated, so their loan officers should also be helpful, well-versed in mortgages, and make the process very customer friendly.

Loan Programs Offered by Ladera Lending

  • Home purchase loans
  • Home renovation loans
  • Refinance loans: rate and term and cash out
  • Conforming loans backed by Fannie Mae and Freddie Mac
  • Jumbo and super jumbo home loans
  • FHA, USDA, and VA loans
  • Reverse mortgages
  • Fixed-rate and adjustable-rate options with 5 to 30 year terms available

Ladera Lending keeps their product offerings pretty basic, though they should have enough to satisfy most homeowners out there.

As noted, they offer both home purchase loans and refinance loans, with the latter being their specialty.

That means you can get a rate and term refinance, a cash out refinance, or even a streamline refinance.

They lend on all property types, including single-family homes, condos/townhomes, and multi-unit properties from 1-4 units, along with vacation homes and investment properties.

Like everyone else, they offer conventional, conforming home loans backed by Fannie Mae and Freddie Mac.

Additionally, they offer jumbo home loans that exceed the conforming limit, which makes sense since they’re located in pricey Southern California.

They actually offer so-called super jumbos, with loan amounts as high as $2.5 million.

In addition, you can get a home renovation loan such as a FHA 203k loan or a Fannie Mae HomeStyle loan.

Lastly, they offer reverse mortgages via the FHA’s HECM loan program for seniors aged 62 and older.

In terms of available loan programs, you can get a fixed-rate mortgage such as a 30-year or 15-year fixed, or an adjustable-rate mortgage, including 5/1 and 7/1 ARMs.

Ladera Lending Mortgage Rates

While they have a section on their website titled “today’s rates,” it merely directs you to an online lead form that you must fill out to get a call back from a loan officer.

At that point, someone will contact you to discuss loan options and pricing. This is a slight negative since it’s nice to see mortgage rates just to get an idea of pricing.

But it doesn’t mean their rates are good or bad – you’ll just need to speak to someone first to find out.

My assumption is they are quite competitive since they do so many refinance loans, which are very interest rate-sensitive.

Additionally, past customers have indicated that their rates and fees were low in their many online reviews.

With regard to lender fees, that’s also a bit of a question mark since they don’t list them on their website.

So we don’t know if they charge an application fee, loan origination fee, etc.

Be sure to ask when you inquire about mortgage rates to get the full picture, which collectively makes up the mortgage APR.

Ladera Lending Reviews

Ladera Lending has a solid 4.9-star rating out of 5 on LendingTree from more than 3,300 customer reviews.

They also have a 99% recommend rating and made it into the top-10 for customer satisfaction in the third quarter of 2020.

Both interest rates and fees/closing costs were deemed excellent on the review site, along with responsiveness and customer service.

On Google, it’s the same story – a 4.9-star rating based on more than 1,000 customer reviews, which is obviously quite excellent.

Once again, a 4.9-star rating on SocialSurvey from more than 4,300 reviews, which tells us they are uber consistent across several ratings sites.

At Zillow, they have a slightly lower 4.77-star rating from more than 260 reviews, which is still great. Lots of those reviews indicated that interest rates and closing costs were lower than expected.

Lastly, they have an ‘A+’ Better Business Bureau rating and have been an accredited company since 2012.

Somewhat shockingly, Ladera also boasts a 4.86/5 BBB rating based on customer reviews, which is pretty unheard of. Usually, customers only go to the BBB website to complain.

In summary, Ladera Lending seems to be making their customers very happy on a consistent basis, which is very impressive given the number of reviews out there.

Assuming their mortgage rates and closing costs are also low, they could be a good choice for an existing homeowner looking to refinance their mortgage.

Ladera Lending Pros and Cons

The Pros

  • Can apply for a mortgage directly from their website without a human
  • Offer a digital mortgage loan experience powered by Ellie Mae
  • Plenty of loan programs to choose from including jumbo loans and reverse mortgages
  • Excellent customer reviews across all ratings websites
  • A+ BBB rating, accredited business
  • Free mortgage calculators

The Cons

  • Only licensed to do business in a handful of states
  • Do not publicize mortgage rates or lender fees
  • No branch locations

(photo: Luke Jones)

Source: thetruthaboutmortgage.com

Apache is functioning normally

While shopping for a home loan, you may have come across “LoanLock,” a SoCal-based mortgage company that wants to make lending simple.

In fact, their one goal is to deliver stress-free loans to every borrower, every time.

They’re also big on transparency, with a promise to never charge “credit check, application, or lock-in fees.”

Since inception, the company has funded more than $8 billion in home loans and has served over 40,000 borrowers.

They also boast excellent customer reviews, with an average 4.9/5 rating across review sites. Let’s dig into the details.

LoanLock Fast Facts

  • Direct-to-consumer mortgage lender
  • Founded in 2009, headquartered in Santa Ana, CA
  • Licensed in 20 states and the District of Columbia
  • Offers home purchase and refinance loans
  • Originated nearly $1.5 billion in home loans last year
  • Bulk of their business is refinance loans from home state of California

LoanLock is a direct-to-consumer mortgage lender, meaning they operate a call center staffed by loan officers, along with an operations team.

Because they run a lean operation, they should be able to pass the savings onto you, so hopefully they offer low mortgage rates with limited lender fees as well.

LoanLock is actually a dba of Ony Glo, Inc., which also operates OGI Mortgage Bankers. It seems they are the techy consumer facing brand.

Based on their 2019 volume, the company focuses primarily on mortgage refinances, with such loans accounting for about 96% of their total business.

They also offer home purchase loans, but seem to be more concerned with offering low rates to borrowers seeking a rate and term refinance, and in some cases a cash out refinance.

And that may be a good thing if you’re looking to refinance your mortgage, since they should provide a very streamlined process.

At the moment, they appear to be licensed to lend in just 20 states and the District of Columbia.

Those states include AZ, CA, CO, CT, FL, GA, IL, MD, MI, MN, NC, NJ, NV, OH, OR, PA, TN, TX, VA, and WA.

It’s unclear if and when they might expand to additional states, but stay tuned.

How to Apply for a Mortgage with LoanLock

  • You can either call them directly and speak with a loan officer
  • Or fill out a short lead form on their website, at which point you’ll be contacted
  • They say you can apply for a mortgage over the phone or securely online
  • Borrowers can scan and upload documents and eSign most documents for a faster, easier experience

While LoanLock is a bit light on details, they do appear to offer a digital mortgage application, as they say you can apply for a home loan “securely online.”

And that you can scan/upload documents like pay stubs, tax returns, and bank statements.

Additionally, they note that most documents can be signed electronically, which is a plus if you want to get through the loan process faster.

Once the loan is submitted, there is likely a loan portal borrowers can access to see real-time updates, documentation requests, and overall loan progress.

LoanLock does say it processes and underwrites loans on-site, which can lead to quicker approvals and faster closings.

Loan Programs Offered by LoanLock

  • Home purchase loans
  • Refinance loans: rate and term and cash out
  • Conventional loans backed by Fannie Mae and Freddie Mac
  • Government loans backed by the FHA and VA
  • Jumbo loans – Loan amounts up to $3 million available (interest only option)
  • Fixed-rate loans – 30, 25, 20, 15, and 10-year loan terms available
  • ARM loans – 3, 5, 7 and 10-year initial fixed terms available

LoanLock is a no-frills mortgage lender that focuses on a somewhat narrow selection of loan programs that should satisfy most borrowers out there.

As noted, they mainly originate refinance loans, with such transactions accounting for more than 95% of their business.

They also offer home purchase financing as well. But since they’re an online mortgage lender, they might be better-suited for an existing homeowner simply looking to refinance an existing loan.

In terms of loan types, you can get a conventional loan backed by Fannie/Freddie, a government home loan backed by the FHA or VA, or a jumbo home loan that exceeds the conforming loan limit.

LoanLock also apparently offers interest-only home loans, which are somewhat rare these days.

With regard to specific loan programs, you can get a fixed-rate mortgage or an ARM in a variety of different loan terms, ranging from three to 30 years.

One major loan type they do not offer is USDA loans, though these only apply to homeowners in rural areas and make up a very small percentage of the overall mortgage pie.

In summary, most borrowers should find what they’re looking for, though homeowners with tricky scenarios may be better off going elsewhere.

LoanLock Mortgage Rates

While their mortgage reviews indicate that their mortgage rates are attractive, they don’t post them on their website for us to see.

As such, it’s impossible to know how competitive they are relative to the other companies out there unless you get a quote.

It’s possible to fill out a free rate quote form on their website, or simply call them up directly to get pricing.

While you’re at it, also inquire about lender fees to see what they charge, such as a loan origination fee, processing/underwriting, and so on.

There’s no mention of lender fees on their website other than them saying you “never pay credit check, application, or lock-in fees.”

LoanLock Reviews

LoanLock comes highly-rated, with excellent feedback across all the major ratings websites.

For example, they’ve got a very impressive 4.99-star rating out of 5 on Zillow from nearly 2,700 customer reviews.

I’m not sure I’ve seen a higher rating, especially for a company with so many reviews.

A good chunk of the Zillow reviews indicated that the interest rate was lower than expected, and some of the LoanLock loan officers have perfect 5-star ratings.

So take the time to filter the reviews by individual loan officer if you want to work with someone truly exceptional.

On Bankrate, LoanLock has a 5.0 rating (seemingly perfect) from nearly 300 reviews, with 99% saying they’d recommend this lender.

On Yelp, they’ve got a 4.5-star rating from about 130 reviews, and on Google a 4.8-star rating from roughly 200 reviews.

The only possible negative I came across was a ‘B-’ rating from the Better Business Bureau for its parent company, which is based on complaint history.

The parent company also isn’t accredited with the BBB, though that in and of itself isn’t necessarily a good or bad thing.

Bottom line, LoanLock appears to be a good fit for an existing homeowner looking to refinance since that’s pretty much all they do.

And their many positive reviews across several ratings websites indicate that they are competent and likely easy to work with.

Just pay attention to the interest rate offered and the lender fees to ensure they are competitive pricing-wise with other lenders out there.

LoanLock Pros and Cons

The Pros

  • Can apply for a mortgage online or by phone
  • Offer a digital and paperless loan process
  • Stellar customer reviews from past customers
  • Specialize in mortgage refinances (good for existing homeowners)
  • Lots of different loan programs available

The Cons

  • No physical locations
  • Not licensed in all states
  • Parent company has a B- BBB rating
  • No mention of mortgage rates
  • Do not offer USDA loans

Source: thetruthaboutmortgage.com

Apache is functioning normally

WalkScore.com has ranked the walkability of the 50 largest U.S. cities. The organization bases its findings on population and ease of access to amenities such as grocery stores, shopping centers, movie theaters, and many other destinations on foot.

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Take an online walk-about of the 10 cities deemed the most walkable in the United States.

10. Oakland, CA
Oakland, CA, takes its walking very seriously. In response to a high number of pedestrian fatalities in the late 1990s, the city created the Oakland Pedestrian Safety Project. This program educates motorists and pedestrians alike on methods to make walking safer. With these efforts, Oakland is a safer place for a stroll than ever.

9. Minneapolis, MN
Minneapolis, MN, boasts nearly 1,800 miles of sidewalks, making it easy for residents to get around on foot. The city has been named a Gold Walk Friendly Community by the Pedestrian and Bicycle Information Center (PBIC) for its commitment to pedestrian safety and sustained walkability.

8. Miami, FL
With its warm weather and walkable neighborhoods like Overtown, Little Havana, and Brickell, Miami, FL, is a pedestrian’s dream.

7. Washington, D.C.
Washington, D.C., is another PBIC Gold Walk Friendly Community. The District of Columbia has wide sidewalks that lead to monuments, eateries, bars, gardens and other areas of interest. These hotspots allow places for pedestrians to stop and really enjoy the city.

6. Seattle, WA
The Seattle, WA, Department of Transportation wants to make it as easy as possible for visitors and residents to get around the Emerald City, so they have instituted a series of online city walking maps detailing walking time, steepness of streets and points of interest along the way.

5. Philadelphia, PA
One thing that sets Philadelphia, PA, apart as a walkable city is its distinct signage. There are colorful signs on each street corner listing a number of local destinations so that you always know what is nearby, making it easier to orient yourself. Also, discmaps are located at regular intervals in the city to give a 10-minute radius snapshot of the area right around you.

4. Chicago, IL
It is very easy to get around the Windy City on foot. The streets of Chicago, IL, are laid out in an easy-to-navigate grid system that makes finding your way a breeze. Want to explore a neighborhood on foot? Take advantage of the Chicago Greeter program, offering free guided tours.

3. Boston, MA
Home to the Freedom Trail, Boston, MA, has long been an interesting place to take a walk. Now the city is doing even more to encourage Bostonians to hoof it with WalkBoston, a program that offers awards to businesses and individuals that come up with ideas to make walking in Boston safer and more attractive to the everyday pedestrian.

2. San Francisco, CA
You would think a city known for hills, twists and turns would not be the best for a pedestrian, but San Francisco, CA, ranks high on WalkScore’s list of cities. The City by the Bay has a loyal and vocal pedestrian base as evidenced by Walk San Francisco, a pedestrian advocacy group dedicated to making the city a better place for those who choose to travel it by foot.

1. New York, NY
Walking is one of the most common forms of getting around in the Big Apple. New York, NY, tops the WalkScore list with a whopping score: 88 out of 100! The most walkable neighborhoods in the most walkable U.S. city include Little Italy, Soho and the Flat Iron District.

Photo credit: Shutterstock / Artens

Apache is functioning normally

Today we’ll check out “Carrington Mortgage,” a top-50 mortgage lender nationally that is based in Anaheim, California.

They recently launched “Vylla Home,” which is their take on a modern all-in-one experience for home buyers and mortgage seekers.

It’s a single brand that encompasses everything from mortgage lending and loan servicing to a real estate brokerage, title, escrow, and settlement services – all under one roof.

Let’s learn more about this full-service real estate and mortgage company.

Carrington Mortgage Fast Facts

  • Retail direct-to-consumer mortgage lender
  • A top-50 mortgage lender nationally
  • Founded in 2007, headquartered in Anaheim, CA
  • Offers home purchase loans and mortgage refinances
  • Funded more than $7 billion in home loans last year
  • About two-thirds of their total loan volume consisted of mortgage refinances
  • They also operate wholesale and correspondent lending divisions and are a loan servicer
  • Currently licensed in 48 states and the District of Columbia

Carrington Mortgage Services is one of the largest mortgage lenders in the country, and also a major loan servicer as well.

Aside from running a billion-dollar retail direct-to-consumer channel, they operate wholesale and correspondent lending divisions.

This means you might be resold a Carrington Mortgage at a credit union or via one of their mortgage broker partners.

The company got its start back in 2007 in Anaheim, California (home to Disneyland), and since then has increased its footprint to 48 states and D.C., with North Dakota and Massachusetts the two exceptions.

While they mostly operate online, there are six physical locations, including offices in Scottsdale, AZ, Anaheim, CA, Windsor, CT, Jacksonville, FL, Westfield, IN, and Owing Mills, MD.

They appear to be most active in their home state of California, along with Florida and Texas.

Last year, roughly two-thirds of total production consisted of mortgage refinances, with nearly 40% resulting in cash out to the borrower.

Nearly half of all their lending was made up of FHA loans, with another 20% in VA loans, so it’s clear they specialize in government-backed mortgages.

But they offer a lot more than just the basic loan programs all the other guys have.

How to Apply for a Home Loan with Carrington Mortgage

  • It’s possible to visit a physical branch if one is located near you
  • You can also simply call them up or navigate to their website and search their loan officer directory
  • Once at an individual loan officer’s personal webpage it’s possible to apply online
  • They appear to offer a digital home loan process powered by L.O.N.

You’ve actually got quite a few options here. You can either give them a call on the phone or get started on their website. And I suppose visit an office if one happens to be located near you.

While they do have six physical locations across the United States, there’s a good chance you’ll be working with your loan team remotely.

If you choose the online route, you’ll need to provide some basic loan information like loan amount/purchase price, down payment, along with basic contact info.

At that point, a Carrington Mortgage loan officer will reach out to learn more about your situation and discuss loan options and mortgage rate pricing.

Alternatively, you can browse their online loan officer directory and find someone nearby to work with.

If you go in that direction, you’ll be able to start the digital loan application right from the individual loan officer’s personal webpage.

They appear to offer a digital app powered by Loan Originator Networks, LLC (LON). It allows you to input most loan details electronically and scan/upload supporting documents.

Ideally, you can also complete the rest of the process paperlessly as well, though that’s unclear because they don’t provide all the details.

Carrington does say you can get same-day mortgage pre-qualification letters if you’re buying a home

Loan Programs Offered by Carrington Mortgage

  • Home purchase loans
  • Refinance loans: rate and term, cash out, and streamline
  • Conventional loans backed by Fannie Mae and Freddie Mac
  • Jumbo home loans up to $3 million loan amounts
  • FHA loans
  • USDA loans
  • VA loans
  • Mortgages for first-time home buyers
  • Proprietary loan programs for low credit scores, high DTI ratios, etc.
  • Fixed-rate mortgages: 30-year fixed, 15-year fixed, and more
  • Adjustable-rate mortgages: 5/1, 7/1, and 10/1 ARMs

One plus to using Carrington Mortgage is their huge array of loan programs.

Like all other lenders, they offer both home purchase loans and refinance loans, including cash out and streamline refinances, on all types of properties including condos.

They also offer the usual stuff like conforming loans backed by Fannie/Freddie, FHA loans, USDA loans, and VA loans.

But what sets them apart might be their jumbo home loan offerings, which allow for loan amounts as high as $3 million.

Or their proprietary suite of lending options known as “Flexible Advantage.”

Carrington Flexible Advantage

I dedicated an entire section to “Carrington Flexible Advantage” because they offer so many different loan options.

This is basically their proprietary home financing solution that allows borrowers with less-than-perfect credit, a high DTI ratio, or past credit events to qualify for a mortgage, even if they wouldn’t otherwise.

These types of mortgages are known as portfolio loans because instead of being sold off, they are retained in the lender’s portfolio.

You can get one of these loans for a home purchase, rate and term refinance, or even a cash out refinance.

Some of the features include:

  • Credit scores as low as 550 (subprime)
  • Loan amounts up to $1.5 million with cash-out up to $250,000
  • Recent credit events like bankruptcy, short sale, foreclosure, or late mortgage payments
  • Bank statements instead of tax documents for self-employed borrowers
  • High debt-to-income ratios OK
  • No mortgage insurance required

Carrington Mortgage Rates

One downside to Carrington Mortgage is the fact that they don’t mention their mortgage rates on their website.

It’d be nice to know where they stand pricing-wise since you’ll be paying the home loan for possibly the next 30 years!

Like plenty of other lenders, they choose not to advertise their interest rates online, which is fine, but make sure you call and get pricing first before proceeding to the loan application.

You should inquire about both mortgage rates and lender fees, which together make up the loan’s mortgage APR.

Once you know their rates, and what they charge, such as an application fee and/or loan origination fee, you can better gauge how aggressive they are relative to other banks and lenders out there.

Carrington Mortgage Reviews

On Zillow, they’ve got a very impressive 4.5-star rating out of 5 from roughly 900 customer reviews.

You can filter the Zillow reviews by loan officer, which might be a helpful tool to decide who you want to work with. Since they’re a large company, experiences can vary from one loan officer to the next.

On LendingTree, they’ve got a more average 4.1-star out of 5 rating from nearly 100 reviews. They also have an 80% recommended rate, which isn’t terrific.

They also have over 500 Google reviews with a 4.5-star rating at last glance.

Finally, Carrington Mortgage is an accredited business with the Better Business Bureau, and have been since inception in 2007.

They currently have been assigned an ‘A+’ rating based on customer complaint history.

To sum things up, Carrington Mortgage might be a good choice if you have a unique or hard-to-close loan scenario that other lenders might not go for.

Thanks to their vast array of available loan programs, they might be able to find a home for your loan where others have failed.

They’re also a one-stop shop, so third-party services like title insurance and escrow could potentially be cheaper when bundled together.

Carrington Mortgage Pros and Cons

The Good Stuff

  • Can apply for a home loan online
  • Tons of loan programs to choose from including their own unique portfolio products
  • Mostly good reviews from past customers
  • A+ BBB rating, accredited company
  • They service their loans (as opposed to transferring them)
  • Free mortgage calculators and how-to guides on their website
  • Free smartphone app to make payments and manage your loan
  • MooveGuru (third-party savings program for new home buyers)

The Maybe Not

  • Do not publicize mortgage rates or lender fees
  • Limited physical locations
  • Not licensed to lend in North Dakota or Massachusetts

Source: thetruthaboutmortgage.com

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At the end of April, Moderne Ventures announced their 2021 Passport Class. Over the next 6 months, each company in the class will receive an industry emersion experience led by Moderne’s team. Geek Estate is about celebrating entrepreneurship, focused on real estate tech (both residential and commercial) and Moderne Venture’s involvement is significant in establishing a global prop-tech ecosystem. This newly announced class has raised over $32 million and has valuations of over $230 Million.

The seven companies selected for the program include:

  • JoyHub – Culver City, CA: An AI-driven platform providing data aggregation and actionable business intelligence to professional rental property owners and operators.
  • Kaiyo – New York, NY: A full-service marketplace for gently-used furniture committed to great design, exceptional customer care, and a more sustainable planet.
  • Peek – New York, NY: An end-to-end solution for virtual-first leasing. The Peek platform combines advanced analytics, content management, integration, and marketing tools.
  • Piñata – New York, NY: A rent payment platform that allows residents to earn rewards for on-time payments while also increasing their credit.
  • MotoRefi  – Arlington, VA: Transparent autorefinancing. MotoRefi helps car owners save up to $100 per month on their car payments.
  • Tailorbird – Princeton, New Jersey: Tailorbird saves property owners time and money by using technology to generate instant construction quotes and bid out jobs to preferred contractors.
  • Trash Butler  – Tampa, FL: Doorstep trash & recycling, powered by  customer service for property owners and operators.

Please join us in congratulating the 2021 Moderne Ventures Passport Class!

Source: geekestateblog.com

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Welcome to the radiant shores of Sarasota, Florida, where coastal wonders and sun-soaked adventures await. From captivating parks that showcase the area’s diverse ecosystems to pristine beaches that beckon with their soft sands and azure waters, Sarasota offers an idyllic retreat for nature lovers and beach enthusiasts alike. 

Whether you’re browsing on Redfin for a new house for sale in Sarasota, or visiting the area as a tourist, be sure to take notes on your favorite places as we unveil the enchanting parks and pristine beaches that make life in Sarasota so wonderful. If you’re seeking adventure, tranquility, or a vibrant coastal atmosphere, Sarasota’s coastal gems promise unforgettable experiences and a true taste of Florida’s coastal splendor. Let’s get started.

Popular parks in Sarasota

Myakka River State Park

Step into the untamed beauty of Florida’s wilderness at Myakka River State Park. Spanning over 37,000 acres, this sprawling park offers a captivating blend of wetlands, prairies, and woodlands. Its crown jewel is the majestic Myakka River, where adventurers can embark on scenic boat tours or kayak through the serene waters, observing alligators, turtles, and a variety of bird species. 

Adventurers can explore the park’s extensive network of hiking trails, leading to hidden lakes, towering palm hammocks, and take vistas. For a touch of excitement, hop aboard an airboat and glide across the shallow marshes, feeling the rush of wind and the thrill of spotting wildlife up close. With its diverse ecosystems and opportunities for outdoor recreation, Myakka River State Park is a nature lover’s paradise.

Marie Selby Botanical Gardens

Immerse yourself in a horticultural wonderland at Marie Selby Botanical Gardens. Nestled on the shores of Sarasota Bay, this enchanting garden is renowned for its stunning collection of orchids and epiphytes. Stroll through a series of themed gardens, each boasting its own unique ambiance and plant displays. The Tropical Conservatory is a lush oasis where vibrant blooms and cascading vines transport visitors to a rainforest paradise. The Children’s Rainforest Garden invites explorers to discover the wonders of nature through interactive exhibits and imaginative play areas. 

Bayfront Park

Situated in the heart of downtown Sarasota, Bayfront Park beckons with its idyllic setting and picturesque views of the bay. As you wander along the waterfront promenade, gentle ocean breezes carry the scent of saltwater, and the sight of sailboats gliding across the horizon captivates the imagination. Relax on shaded benches or spread out a picnic blanket and savor the tranquil ambiance. The park’s marina offers docking facilities for boaters, and fishing enthusiasts can cast their lines from the pier in search of a prized catch. 

The Bayfront has a playground, and cyclists can enjoy a leisurely bike ride or a refreshing jog along the scenic paths. As the sun sets, the park transforms into a captivating gathering place, where locals and visitors alike come together to witness the breathtaking spectacle of vibrant colors painting the sky.

Nathan Benderson Park

Discover a world of water sports and natural beauty at Nathan Benderson Park. Set around a sprawling 400-acre lake, this vibrant park is a hub for rowing, kayaking, and stand-up paddleboarding. Watch as athletes glide across the water, their oars slicing through the mirrored surface with precision and grace. Adventure awaits on the park’s extensive network of walking and biking trails, leading through lush wetlands and serene wooded areas. 

Whether you choose to participate in water sports, explore the tranquil trails, or simply bask in the natural splendor, Nathan Benderson Park offers an invigorating escape into the great outdoors.

Oscar Scherer State Park 

Tucked away between Sarasota and Venice, Oscar Scherer State Park is a hidden gem waiting to be explored. Nature enthusiasts will revel in the park’s diverse ecosystems, from the shimmering depths of Lake Osprey to the shady canopies of the scrubby flatwoods. Hike along the scenic trails that wind through pine forests, spotting rare and elusive Florida scrub-jays, gopher tortoises, and an array of bird species along the way. Cast a line into the calm waters of Lake Osprey, where largemouth bass and bluegill await eager anglers. 

For an immersive experience, pitch a tent at the park’s camping facilities and fall asleep to the serenade of nocturnal creatures. With its unspoiled landscapes and opportunities for outdoor recreation, Oscar Scherer State Park offers a tranquil retreat from the bustling city, inviting visitors to connect with nature in its purest form.

Most visited Sarasota beaches

Siesta Key Beach

Prepare to be dazzled by the radiant beauty of Siesta Key Beach, where the sand is as soft and white as powdered sugar. This world-renowned beach consistently ranks among the top in the United States, and for good reason. Sink your toes into the velvety sand as you bask in the warm sunshine, or take a refreshing dip in the crystal-clear waters of the Gulf of Mexico. 

Siesta Key Beach offers excellent amenities, including picnic areas equipped with grills for a beachside barbecue, volleyball courts for friendly competitions, and concession stands serving up delicious snacks and drinks. As the day draws to a close, find a cozy spot on the shore to witness the mesmerizing spectacle of the sun melting into the horizon, painting the sky with hues of pink and gold. 

Lido Beach

Tucked away on the enchanting barrier island of Lido Key, Lido Beach offers a tranquil escape just minutes away from downtown Sarasota. This pristine stretch of coastline beckons with its soft sands and gentle waves. Take a leisurely stroll along the shore, collecting seashells and enjoying the warm ocean breeze, or find respite under the shade of an umbrella, allowing the rhythmic lullaby of crashing waves to wash away your cares. 

Lido Beach has a public swimming pool where you can splash and play to your heart’s content. After a day of sun-soaked bliss, head to nearby St. Armands Circle, a vibrant shopping and dining district brimming with boutiques, galleries, and restaurants. Lido Beach is the perfect destination for those seeking a peaceful coastal retreat with a touch of sophistication.

Longboat Key Beach

Longboat Key Beach is a pristine haven on the barrier island of the same name. This uncrowded beach offers a tranquil atmosphere, inviting tourists to unwind and reconnect with nature. Try out some recreational water sports like surfing or stroll along the shoreline, breathing in the salty ocean air and savoring the panoramic views of the Gulf of Mexico. 

Longboat Key Beach is a paradise for nature lovers, with an abundance of wildlife and lush coastal vegetation. Keep an eye out for playful dolphins dancing in the waves or shorebirds elegantly gliding through the sky. 

Turtle Beach 

Venture to the southern end of Siesta Key, where Turtle Beach awaits with its unassuming charm and natural allure. This tranquil stretch of shoreline offers a more laid-back atmosphere compared to its bustling northern counterpart. As you stroll along the beach, keep your eyes peeled for turtle nests, as the beach gets its name from the loggerhead sea turtles that frequently nest here during the nesting season. 

Turtle Beach boasts a more natural landscape, with sand dunes and native vegetation providing a picturesque backdrop for beachcombing and sunbathing. Anglers will appreciate the beach’s boat launch and fishing opportunities, where they can try their luck at reeling in a catch. 

Venice Beach

While not located within Sarasota city limits, Venice Beach is well worth a visit for its unique charm and natural treasures. Known as the “Shark Tooth Capital of the World,” this beach offers a thrilling adventure for fossil enthusiasts. Take a walk along the shoreline, scanning the sand for fossilized shark teeth, treasures from the ocean’s ancient past. The beach has a fishing pier, where anglers can cast their lines or simply enjoy the panoramic views of the Gulf. 

Barbecue shelters dot the area, providing shaded spots for enjoying a beachside meal. Nearby, the Venetian Waterway Park beckons with its paved trails, ideal for biking, walking, or rollerblading alongside picturesque canals and scenic landscapes. 

Source: redfin.com

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Get ready to unlock a treasure trove of invaluable insights and expert advice that will revolutionize your vacation rental property. In this Redfin article, we dive deep into the world of vacation rentals, revealing powerful strategies to make your property shine and leave guests in awe. From savvy investments that boost your property’s allure to crafting an unforgettable resort-like experience, forging strategic partnerships, and crafting personalized guest interactions, we’ll equip you with the knowledge to exceed expectations and achieve unrivaled success in the fiercely competitive world of vacation rentals.       

Whether you own a vacation rental property in the enchanting city of Orlando, FL, or the picturesque town of San Marcos, CA, this comprehensive resource is tailored to elevate your rental business to new heights. Here are 18 transformational secrets to maximize guest satisfaction, earn rave reviews, and propel your property to the one of the most sought after homes in the area.

1. Make your rental stand out

“To maintain a five-star rental property, you’ll want to go above and beyond tenant expectations. Our data shows that including a washer and dryer, upgrading to newer appliances, and providing freshly painted walls in neutral tones will not only make your rental stand out, but also make the process of finding great tenants faster,” recommends Doorstead. “Moreover, by ensuring access to a responsive property manager, you can guarantee that all aspects of the home are well taken care of, truly enhancing the tenant experience.”

2. Pretend your vacation rental is a five-star resort

“The most important thing to remember about managing a vacation rental is that this is the hospitality business, not the landlord and tenant business,” shares Todd Ortscheid, Co-Owner of Revolution Rental Management. “You have to think of what you’re offering more like a hotel or resort than a traditional rental property. This means cleanliness, fast response time, desirable amenities, and a well-maintained property. The more you think of your property as a five-star resort, the better off you’ll be.”

3. Consider creating strategic partnerships

 “We recommend partnering with a company that specializes in exclusive vacation rental portfolios. If your property is a top-tier, five-star rental, it’s essential to align it with a company whose branding and services cater to the discerning needs of luxury clientele,” recommends Gary Doss, Co-Owner of SoCal Vacations. “Larger companies that offer a broad range of properties may not be able to meet the high expectations and unique demands of this premium market segment.”

4. Personalize communication 

“To ensure a successful guest experience, effective communication plays a pivotal role. It is crucial to make your guests feel genuinely welcomed, leaving a lasting impression. One way to achieve this is by remembering their return and incorporating delightful surprises. Consider offering their favorite snacks accompanied by a bottle of wine, arranging fresh flowers, and providing a personalized welcome message upon their arrival,” recommends Ellie Paget, CEO of HomeSlice Stays.

“Prompt responsiveness is of utmost importance when it comes to addressing guest requests or concerns. Aim to respond to them in a timely manner, never exceeding a 15-minute timeframe. This level of attentiveness demonstrates your commitment to their satisfaction and enhances their overall experience.

By prioritizing personalized communication, you can create an exceptional guest experience that fosters satisfaction and builds positive relationships.”

5. Decorate with style

“When it comes to guest experience and satisfaction, décor has the potential to make a significant difference in how guests perceive your rental property. To ensure an exceptional experience, it is crucial to infuse your property with chic and stylish decor, incorporating appealing color schemes and well-curated furnishings,” recommends Ellie Paget.

“To achieve a truly unique and captivating aesthetic, consider leveraging the expertise of our dedicated team. They can assist you in designing your home, helping you create an environment that not only catches the attention of potential guests through eye-catching marketing images but also provides a one-of-a-kind experience during their stay.

By investing in stylish decor and enlisting professional guidance, you can elevate your rental property’s overall appeal, command top dollar, and leave a lasting impression on your guests.”

6. Make sure you have security and safety measures

“To prioritize the safety and security of your guests, it is important to emphasize on security and safety measures. Install reliable locks, smoke detectors, and fire extinguishers. Provide clear instructions on emergency procedures and ensure your guests feel secure throughout their stay. A focus on safety gives guests peace of mind and contributes to their overall satisfaction,” recommends Damir Dumo from Chalet.

“Smart locks with rotating access keys for each guest are must-haves nowadays. We use a smart home automation system that can be remotely managed for all of our homes.”

7. Leverage guest’s reviews 

“Pay attention to guest feedback and reviews,” says Damir Dumo. “Actively seek feedback from your guests and use it to improve your property and services. Address any concerns promptly and implement suggestions that align with your goals. By consistently evolving based on guest feedback, you’ll maintain a high level of guest satisfaction and enhance your reputation as a top-notch rental property.

Ask for a five-star review on the day the guest checks out. If it wasn’t a five-star experience, ask the guest to give feedback directly to you.”

8. Discover your secret formula to winning a rave review

“We’ve found that rave reviews are the secret to creating successful, five-star rental properties,” says ALL IN. “This begins with maintaining excellent communication with our owners, guests, and community management teams. Maintaining a meticulous standard of cleaning, offering modern amenities, and assuring attention to every detail are non-negotiables that must always be upheld as a standard.

We invite the input of our guests and respond promptly to their questions, needs, and feedback. Creating memorable experiences keeps them wanting to share their experience with others.” 

9. Elevate your guest’s stay with tailored upsells 

“When catering to today’s travelers, it’s important to go beyond providing accommodation and focus on creating memorable experiences. Enhance your guests’ stay by offering exciting upsells and activities that align with your property’s location,” says Kennedy Williams from Mount.

“For instance, if you’re near a beach, consider providing e-bikes, or if you’re situated by a lake, offer kayaks. By incorporating these quality add-ons and upsells, you eliminate the guesswork and reduce trip planning stress for your guests, ensuring your property is a memorable stay for all the right reasons.”

10. Elevate your guest experience through realistic promises and delightful surprises

“The top-performing property managers consistently prioritize the basics of a well-maintained property, comfortable beds, and clean linens to create a memorable guest experience. They also excel in attentive guest communication, providing timely and personalized responses that make guests feel valued and supported,” mentions Hostaway.

“They’re also careful in setting realistic expectations by promoting property highlights without overpromising, along with adding delightful touches like unique decor, outdoor games, or welcome gifts, further enhancing the guest experience.”

11. Thoughtfully prepare your guest’s needs before they arrive

“Take the time to think about your guest experience from their perspective,” recommends Floorspace. “By anticipating their requests, you can provide the amenities, information, and special touches that will make their stay seamless and memorable, while also reducing the amount of communication required. 

It’s also helpful to keep in mind the benefits of providing a positive guest experience, which can’t really be overstated. Not only will you garner more five-star reviews, but you’ll also increase your chances of repeat and direct bookings.”

12. Set a competitive pricing strategy

“One thing that often gets overlooked is pricing strategy. You can have high occupancy throughout the year, but if your pricing is not competitive, you will not reach your highest earning potential,” recommends Humberto Pacheco, CEO of Naya Homes. “You will need to research similar listings in your area and take into account factors such as location, size, amenities, and seasonal demand.”

13. Automate communication

“Automating communication in a natural tone through templates or automated messages streamlines your interactions with guests while maintaining a personalized touch,” suggests Alex Withorn from  Thorn Point Vacation Rentals. “This approach allows you to experiment with different messaging strategies, refine your communication based on guest responses, and deliver consistently excellent customer service without guests realizing it’s not manual correspondence.

Investing effort in repeat business can significantly contribute to ensuring another great review. By fostering strong relationships with guests and providing exceptional experiences, you increase the likelihood of them returning, resulting in positive reviews from satisfied repeat guests.”

14. Harness the power of preemptive reviews

“When you give guests a five-star review, specifically letting them know before they leave their own review can encourage reciprocity and forgiveness. By expressing gratitude and acknowledging their positive experience, you create a positive feedback loop that encourages guests to leave similarly favorable reviews,” says Alex Withorn from Thorn Point Vacation Rentals

“Being upfront about expectations and educating guests about the review process is crucial for ensuring positive reviews. Transparent communication sets the stage for mutual understanding and helps guests provide feedback that aligns with their expectations, leading to more favorable reviews.”

15. Ensure your guests have a streamlined experience checking in and checking out 

“Being in the cleaning industry for so long, I found that attention to detail, open communication, consistency, and streamlined processes leads to a five-star rental experience,” says Celestial Cleaning Service. “Every little thing counts, from beginning to end. The way your entrance is presented with wine and chocolates and a personalized letter, to the ease of checking out. Ensuring all staff members associated with delivering a five-star experience is up to date with your standards in delivering a great experience is key.”

16. Create a cleaning schedule

“To ensure a consistently high standard of cleanliness and maintenance in your vacation rental, it is important to establish a comprehensive cleaning schedule. This schedule should encompass tasks that need to be performed daily, weekly, quarterly, and seasonally,” recommends Jacqueline Barbosa from  Morfin Cleaning Services.

“Examples of such tasks include carpet cleaning, window washing, and high dusting. Consider small details such as re-caulking, checking batteries, lightbulbs, filters, and even painting the unit if necessary. It is crucial to use quality products and professional cleaning services to ensure that every area, including appliances and windows, receives proper care.

Attention to detail is key when managing a rental property. In platforms like Airbnb, linens and bedding should be in excellent condition, and all appliances must work properly. Guests should have access to all necessary amenities such as toilet paper and soap, and a complete set of cooking utensils should be provided. It is important to regularly inspect these details and replace anything that is worn or damaged.”

17. Conduct inspections

“To maintain a high-quality vacation rental, it is important to regularly inspect, maintain, and upgrade the unit, including appliances and amenities,” says Jacqueline. “Providing a comprehensive guide for guests, which includes information on internet access, streaming services, local attractions, and useful tips, enhances their experience. 

“Essential amenities and toiletries such as toilet paper, soap, and dish soap should be provided and regularly restocked after every visitor. Maintaining open communication with guests, checking in upon arrival, and seeking their feedback throughout their stay are key to providing excellent customer service and ensuring a positive guest experience.”

18. Provide uninterrupted guest service anytime, anywhere

“Providing a smooth and memorable guest experience is essential to maintaining a five-star rental. This involves communicating promptly with guests (no matter what time of the day or night), solving guest problems in a timely manner, and giving guests the tools to create the vacation of their dreams,” shares Sam Ripley from LocalVR.

19. Provide perfectly maintained appliances, ample storage space, and an inviting ambiance for your guests

“When it comes to keeping a five-star rental property, I recommend that all appliances and technology be well maintained and in excellent working condition,” suggests Norma Reyen, Professional Organizer and Owner of Simply Fresh Interiors.  “I also recommend making sure that there is enough storage space, such as drawers, cabinetry, shelving, and hanging options. Having an appropriate amount of storage allows for a clean and decluttered space that all guests can enjoy. Lastly, maintaining a fresh-smelling home with good lighting and an airy ambiance will make your rental home memorable.”

20. Monitor booking requests

“Be communicative and professional, but warm and friendly. Don’t allow anyone to book without maintaining a standard; for example, guests must have previous and recent positive five-star reviews,” recommends Michael Skomina, from Host Easy BnB. “Liaise with your cleaners and laundry service, as they are the crux of the business and the most important asset to your success. Follow up and inspect after cleans; if necessary, guide and provide feedback in positive ways to help your services provide the best possible standard that you desire.”

Source: redfin.com